Effective Date: [14/09/2024]

At Silver Elegant, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data we collect when you visit or make a purchase from our website, www.silverelegant.com (the "Site"), which is hosted on Shopify. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit the Site or interact with our services, we collect the following types of information:

a) Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a purchase
• Subscribe to our newsletter
• Contact us via email (info@silverelegant.com) or through the Site
• Participate in promotions, surveys, or customer feedback.

This personal information may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment details (payment methods such as credit card information are processed securely through Shopify Payments and are not stored on our servers)

b) Automatically Collected Information

When you access the Site, certain information is automatically collected, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring website
• Pages you visit on our Site
• Date and time of access
• Time spent on pages

We collect this information to enhance your user experience, analyze trends, and administer the Site.

2. Use of Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders, including shipping, delivery, and customer service
• To communicate with you about your orders, promotions, updates, and special offers
• To improve our products, services, and the overall user experience on the Site
• To protect against fraud and unauthorized transactions
• To comply with legal requirements or respond to lawful requests

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Site. Cookies are small data files that are placed on your device to help the Site function properly and improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Site to function properly and allow you to navigate and use its features.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with the Site by collecting and reporting information anonymously.
• Targeting Cookies: These cookies may be set through the Site by third-party advertising partners to build a profile of your interests and show you relevant ads on other sites.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

4. Third-Party Services

We use Shopify to power our online store. Shopify may collect, use, and share your personal information in accordance with their own privacy policy. To learn more about how Shopify handles your personal information, please visit Shopify’s Privacy Policy.

Additionally, we may share your information with third-party service providers who assist us in operating the Site, conducting business, or providing services to you. These providers are obligated to keep your information confidential and use it solely for the purposes we specify.

5. Age Restrictions

The Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. By using the Site, you confirm that you are at least 18 years old. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our records.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal requirements.
• Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us at info@silverelegant.com.

7. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After that, your data will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. The date of the latest revision will be posted at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@silverelegant.com

Thank you for choosing Silver Elegant. We are committed to protecting your privacy and ensuring a secure shopping experience.