Payment Policcy
Accepted Payment Methods: We accept the following payment methods for your convenience:
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- Meta Pay
- PayPal
Payment Security: Your security is our priority. All transactions on our website are processed through secure payment gateways that encrypt your payment information, ensuring that your data is safe and protected. We do not store any credit card information on our servers.
Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email will contain details of your purchase, including the items ordered, the billing and shipping addresses, and an estimated delivery date.
Billing Information: Please ensure that your billing information matches the information on your payment method to avoid delays in processing your order. If there are discrepancies, your order may be placed on hold, and we may contact you for verification.
Payment Issues: If your payment is declined or if you encounter any issues during the checkout process, please double-check your payment details or try a different payment method. If the issue persists, you can contact our customer support team for assistance.
Currency: All transactions are processed in USD (United States Dollars). If your payment method is linked to an account in a different currency, your bank may charge a currency conversion fee.
Refunds: In the event of a refund, the amount will be credited back to the original payment method used for the purchase. you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@silverelegant.com